This case study focuses on a municipal corporation responsible for managing large-scale public healthcare distribution, requiring efficient tracking, compliance, and real-time visibility across the medicine supply chain to ensure timely delivery to citizens.
The organization faced significant challenges due to a lack of end-to-end visibility in tracking medicines from manufacturers to distribution points, leading to inefficiencies. Frequent issues with expired medicines reaching health centers caused wastage and compliance concerns, while unpredictable inventory levels resulted in stockouts or overstocking. Additionally, reliance on manual processes increased the risk of errors and mismanagement, and the absence of real-time in-transit monitoring led to delays and reduced accountability
A customized Supply Chain Management System (SCMS) was developed to streamline and optimize the entire medicine distribution lifecycle. The solution enabled end-to-end tracking of medicines, automated expiration management to reduce wastage, and real-time inventory monitoring to maintain optimal stock levels. It also incorporated GPS and IoT-based in-transit tracking for improved visibility and accountability, along with advanced dashboards for reporting, demand forecasting, and supply chain optimization.
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